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STORE POLICY

Customer Care

At PrayerMonkey, we want you to be satisfied with your purchases.  Please take a moment before purchase to read the product description thoroughly. If you have further questions, please do not hesitate to either reach out to us through our "contact us" page or simply email us at prayermonkey@comcast.net . We will promptly answer all inquires.

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Since different computer monitors/devices show colors differently, we cannot guarantee that the color of the product you purchase will be exactly the same as it appears on your monitor/device.

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                    Returns and exchange details

I want you to be happy with your purchase and I try my best to carefully describe the items I am selling!
I will accept returns within five (5) days after buyer's receipt of purchase, less shipping cost. Buyer is responsible for returning item in original condition, postage paid . Refunds will be given for merchandise only after I received the returned item. 
Sorry, food and special orders cannot be returned. Airplant jellyfish can only be returned if there is a defect in the enameling process. There is no warranty or guarantee on live plant material.

Wholesale Inquiries

PrayerMonkey invites wholesale inquiries. Please  contact us at: prayermonkey@comcast.net

Privacy & Safety

When you conduct a transaction on our website, as part of the process, we collect personal information you give us such as your name, address and email address. Your personal information will be used for the specific reasons stated above only.

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Our company is hosted on the Wix.com platform. Wix.com provides us with the online platform that allows us to sell our products and services to you. Your data may be stored through Wix.com’s data storage, databases and the general Wix.com applications. They store your data on secure servers behind a firewall. 

All direct payment gateways offered by Wix.com and used by our company adhere to the standards set by PCI-DSS as managed by the PCI Security Standards Council, which is a joint effort of brands like Visa, MasterCard, American Express and Discover. PCI-DSS requirements help ensure the secure handling of credit card information by our store and its service providers.

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We may contact you to notify you regarding your account, to troubleshoot problems with your account, to resolve a dispute, to collect fees or monies owed, to poll your opinions through surveys or questionnaires, to send updates about our company, or as otherwise necessary to contact you to enforce our User Agreement, applicable national laws, and any agreement we may have with you. For these purposes we may contact you via email, telephone, text messages, and postal mail.

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If you don’t want us to process your data anymore, please contact us at prayermonkey@comcast.net.

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We reserve the right to modify this privacy policy at any time, so please review it frequently. Changes and clarifications will take effect immediately upon their posting on the website. If we make material changes to this policy, we will notify you here that it has been updated, so that you are aware of what information we collect, how we use it, and under what circumstances, if any, we use and/or disclose it.

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Terms of Use

In order to use our website and/or receive our services, you must be at least 18 years of age, or of the legal age of majority in your jurisdiction, and possess the legal authority, right and freedom to enter into these Terms as a binding agreement. You are not allowed to use this website and/or receive services if doing so is prohibited in your country or under any law or regulation applicable to you.

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When buying an item, you agree that: (i) you are responsible for reading the full item listing before making a commitment to buy it: (ii) you enter into a legally binding contract to purchase an item when you commit to buy an item and you complete the check-out payment process.

The prices we charge for using our services / for our products are listed on the website. We reserve the right to change our prices for products displayed at any time, and to correct pricing errors that may inadvertently occur. Additional information about pricing and sales tax is available on the payments page.

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The Service and all materials therein or transferred thereby, including, without limitation, software, images, text, graphics, logos, patents, trademarks, service marks, copyrights, photographs, audio, videos, music and all Intellectual Property Rights related thereto, are the exclusive property of PrayerMonkey LLC. Except as explicitly provided herein, nothing in these Terms shall be deemed to create a license in or under any such Intellectual Property Rights, and you agree not to sell, license, rent, modify, distribute, copy, reproduce, transmit, publicly display, publicly perform, publish, adapt, edit or create derivative works thereof.

Payment Methods

- Credit / Debit Cards
- PAYPAL

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